How to Claim on your Vehicle Insurance

What is it for?
Covers you for damage to your car, other vehicles, property, and injuries. Comprehensive policies may also protect you from fire, theft, and vandalism.

Who needs this?

• Anyone who owns or drives a car, motorbike, or van
• Parents adding young drivers to their policy
• Classic or modified car owners (modifications must be declared!)
• People who drive for work or carpool

Top reasons claims get denied:

• Incorrect information on the policy (up to 14% of rejected claims)
• Driving without proper licence/permissions
• Not disclosing modifications
• Not maintaining the vehicle in roadworthy condition

What evidence you’ll likely be asked for when you make a claim:

• Police reports for theft or accidents
• Photos of damage
• Repair estimates
• MOT/service records

How you can be proactive now:

• Keep mileage up to date
• Declare modifications honestly
• Use dashcams if possible
• Review your details every renewal

What to do when it’s time to make a claim:

• Contact your insurer ASAP, ideally within 24 hours
• Take clear photos of any damage before moving vehicles if safe
• Get witness details if there was an accident
• Keep copies of all communication, estimates, and receipts

Did you know?

Almost 99% of car insurance claims are successful!

Your next step

Rehuman keeps all your insurance information safe, organised, and at your fingertips - so when life happens, you’re ready.

Stay on top of renewals, store receipts and photos securely, and claim with confidence, knowing you have everything you need.

And we’re just getting started. Soon, our AI intelligence will help you truly understand every policy you hold -what’s covered, what’s not, and how to make the most of it when you need it most.

Insurance should work for you. With Rehuman, it finally does.

Final check: Save this guide, share it with your family, and store it in your Rehuman wallet - so you’re never caught out.

Important Reminder:

Rehuman is not an insurance provider and does not offer regulated financial advice. The information in this guide is general and should not be taken as personal financial advice. Please check the details of your own policies and always consult a qualified financial adviser or your insurer if you’re unsure about your cover or need help making a claim.

‍