Guides
Health Insurance
Find out how to claim on your health insurance
What is it for?
Helps pay for private healthcare - from diagnostics and treatment to consultations, and sometimes mental health or dental care.
Who needs this?
- People who want faster access to treatment than NHS waitlists allow
- Families who want extra cover for children
- Anyone with a chronic condition needing regular care
- Employees whose work benefits include private health cover
Top reasons claims get denied:
- Treatment not covered under the plan
- Using an unapproved provider
- Not getting pre-authorisation
What evidence you’ll likely be asked for when you make a claim:
- GP referral or specialist letters
- Diagnostic reports or scans
- Bills and invoices
- Pre-authorisation approval
What to do when it’s time to make a claim:
- Get a GP referral before booking any treatment
- Contact your insurer to confirm the provider is approved
- Keep detailed invoices and medical reports
- Follow your insurer’s claim submission process step by step
How you can be proactive now:
- Always get pre-approval for treatments
- Understand the limits of what’s covered (mental health, dental, etc.)
- Keep all your medical documents organised and accessible
Did you know?
Approximately 10-20% of health insurance claims are denied each year.
Your next step
Rehuman keeps all your insurance information safe, organised, and at your fingertips - so when life happens, you’re ready.
Stay on top of renewals, store receipts and photos securely, and claim with confidence, knowing you have everything you need.
And we’re just getting started. Soon, our AI intelligence will help you truly understand every policy you hold -what’s covered, what’s not, and how to make the most of it when you need it most.
Insurance should work for you. With Rehuman, it finally does.
Final check: Save this guide, share it with your family, and store it in your Rehuman wallet - so you’re never caught out.
Important Reminder:
Rehuman is not an insurance provider and does not offer regulated financial advice. The information in this guide is general and should not be taken as personal financial advice. Please check the details of your own policies and always consult a qualified financial adviser or your insurer if you’re unsure about your cover or need help making a claim.
Your next step
Rehuman keeps all your insurance information safe, organised, and at your fingertips - so when life happens, you’re ready.
Stay on top of renewals, store receipts and photos securely, and claim with confidence, knowing you have everything you need.
And we’re just getting started. Soon, our AI intelligence will help you truly understand every policy you hold -what’s covered, what’s not, and how to make the most of it when you need it most.
Insurance should work for you. With Rehuman, it finally does.
Final check: Save this guide, share it with your family, and store it in your Rehuman wallet - so you’re never caught out.
Important Reminder:
Rehuman is not an insurance provider and does not offer regulated financial advice. The information in this guide is general and should not be taken as personal financial advice. Please check the details of your own policies and always consult a qualified financial adviser or your insurer if you’re unsure about your cover or need help making a claim.